ZeroLink • Policy

Privacy Policy

How ZeroLink collects, uses, and protects your data.

Last updated: March 5, 2025

Data we collect

  • Account info: name, email, language, and workspace membership.
  • Product usage: actions inside the dashboard to improve reliability and UX.
  • Device and log data: IP, device/browser info, timestamps for security and diagnostics.
  • Content you provide: links, routing rules, and uploaded assets you manage in ZeroLink.

How we use data

  • Operate the ZeroLink platform and provide support.
  • Improve routing accuracy, anti-abuse, and product experience.
  • Send critical service emails (account, security, billing).
  • Optional marketing updates only if you opt in.

Storage & retention

  • Data is stored in secure cloud regions with access controls and audit logs.
  • We retain data while your account remains active or as required by law.
  • You can request deletion of your account data; some records may be kept for compliance.

Sharing & third parties

  • We do not sell your data.
  • Vetted sub-processors provide infrastructure, analytics, and email delivery.
  • We only share data to comply with legal requests or to protect the service from abuse.

Cookies & tracking

  • Essential cookies are used for authentication and session continuity.
  • Optional analytics cookies may be used to understand product usage; you can opt out where applicable.

Your rights

  • Access, update, or delete your account information.
  • Export your data where supported.
  • Opt out of marketing communications at any time.
  • Contact us for questions or to exercise rights: [email protected].

Security

  • Encryption in transit (HTTPS) and at rest for stored data.
  • Role-based access controls and least-privilege principles for internal tools.
  • Monitoring, rate limits, and abuse prevention for link traffic.
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